Electronic Debit Order Mandates

Electronic Debit Order Mandates

We recently launched the industries first electronic debit order mandate solution. This solution was developed in line with the Electronic Communications and Transactions Act 25 of 2002.

Direct Debit provides a ready made electronic mandate framework that removes challenges associated with manually signing debit order mandates. Saving you on costs and lengthy waiting periods associated with the signing of paper based debit order mandates. Digital mandate authorisations are stored in a tamper proof vault (in the cloud), keeping you protected from future customer disputes.

Digital signing and authorisation

Cloud-based electronic debit order mandate solution which allows your customers to sign and authorise your debit order mandate from anywhere and on any device.

Some notable features include:

  • Electronic acceptance and signing of the mandate on any device (computer, tablet or smartphone)
  • Choose your level of authentication based on refund risk
  • Advanced signature authentication
  • Mobile OTP (One Time Password)
  • CDV checking and Account Holder Verification
  • Fully customisable (your own terms and form fields to complete)
  • Pre-complete mandate by sending us your customers information in the URL as query string
  • Storage and backup of the mandate in encrypted PDF format
  • Sign up new customers anywhere and from any device
  • Direct customers to your electronic mandate using in-store, magazine, newspaper and product barcodes etc.
  • Easy integration with existing systems
  • Full audit trail from delivery to acceptance
Contact us to enquire