New Application Requirements

How do I apply for a facility?

The required documents below need to be scanned and sent to info@directdebit.co.za or faxed to 086 550 4747.
Feel free to give us a call on 012 030 0207 should you have any further queries.

Debit Order Facility Requirements

The page lists all the supporting documents we will require in order to provide your business with a debit order facility.
Click on the appropriate heading to view the requirements for your legal entity.

Close corporation (CC) requirements

Repayment Model (Retention)

Repayment terms:

From: 90% on day 1, 10% day 40 + 10% security.
(To be negotiated based on risk profile)

Standard requirements:

  • FICA Requirements
    • Verified and clear identity document copies of each member
    • Proof of residential address of each member (E.g. municipal account/telephone account/lease agreement/etc.)
    • Proof of trading address of business (E.g. municipal account/telephone account/lease agreement/etc.)
  • Corporation documentation
    • CK 1 – Registration of Close Corporation/ Founding Statement
    • CK 2 – Registration of an amended founding statement (if applicable)
  • Corporation bank statements (original bank statements/ bank stamped statements for last 3 months)
  • Basic corporation profile (brief description of your business, products or services)
Requirements for terms/pricing renegotiationStatistics of debit order usage from current provider:

  • Current facility
  • Transaction volumes
  • Unpaid and dispute ratios

Company (PTY) Ltd requirements

Repayment Model (Retention)

Repayment terms:

From: 90% on day 1, 10% day 40 + 10% security.
(To be negotiated based on risk profile)

Standard requirements:

  • FICA Requirements
    • Verified and clear identity document copies of each director
    • Proof of residential address of each director (E.g. municipal account/telephone account/lease agreement/etc.)
    • Proof of trading address of business (E.g. municipal account/telephone account/lease agreement/etc.)
  • Company documentation
Old CIPRO Documents New CIPC Documents
CM 1 Certificate of Incorporation CoR 14.1 Notice of Incorporation
CM 9 Certificate of Change of name of Company (if applicable) CoR 14.3 Registration Certificate for a Local Company
CM 22 Notice of Registered Office and Postal Address (if applicable) CoR 15.1 Memorandum of Incorporation
CM 29 Contents of Register of Directors, Auditors and Officers (if applicable) CoR 21 Notice of Change of Registered Address (if applicable)
CoR 39 Notice of Change of Company Directors (if applicable)
  • Corporation bank statements (original bank statements/ bank stamped statements for last 3 months)
  • Basic corporation profile (brief description of your business, products or services)
Requirements for terms/pricing renegotiationStatistics of debit order usage from current provider:

  • Current facility
  • Transaction volumes
  • Unpaid and dispute ratios

Trust requirements

Repayment Model (Retention)

Repayment terms:

From: 90% on day 1, 10% day 40 + 10% security.
(To be negotiated based on risk profile)

Standard requirements:

  • FICA Requirements
    • Verified and clear identity document copies of each trustee
    • Proof of residential address of each trustee (E.g. municipal account/telephone account/lease agreement/etc.)
    • Proof of trading address of business (E.g. municipal account/telephone account/lease agreement/etc.)
  • Trust documentation
    • Deed of Trust
    • Any deeds of amendment of Trust Deed
    • Letters of Authority
    • Names and addresses of all trustees, auditors and officers.
    • If married in community of property – Marriage certificate and spouse’s ID
    • If married out of community of property – Copy of Ante nuptial contract
  • Trust bank statements (original bank statements/ bank stamped statements for last 3 months)
  • Basic profile (brief description of your business, products or services)
Requirements for terms/pricing renegotiationStatistics of debit order usage from current provider:

  • Current facility
  • Transaction volumes
  • Unpaid and dispute ratios

Additional requirements for call centres

If you sell products telephonically and/or make use of voice mandates (call centre) the following is required:

  • Confirmation of membership with the Direct Marketing Association (DMA)
  • Business plan
  • List of products or services being sold
  • Terms and conditions relating to products or services being sold
  • Indicate who owns the products or services being sold – if reselling then provide contracts to support the authority to sell the products or services
  • Indicate whether a paper or voice mandate is being used (or both)
    • If paper mandate is used then provide a copy
    • If voice mandate is used then provide a clear recording
  • Copy of confirmation documents sent to clients within 3 weeks (21 days) of successful sale
  • Proof of capability to retain voice mandates for 5 years (specify how you will retain voice mandates on company letterhead)
  • Complaints and cancellation policy
  • Indicate how leads are generated – if leads are being bought a copy or extract will be required
  • Site visit from a Direct Debit representative (to be conducted at your trading address)
We do not currently service sole proprietors.
Contact us for any enquiries